Jobs in Uganda - Officer Informer Management job at Uganda Revenue Authority (URA)

Monday, April 26, 2021

Officer Informer Management Job Posts at URA

Location:  Jobs in Uganda 2021


Work Hours: Full-time, 08 hours per day

Salary: UGX

No. of vacancies: 01

Deadline: 15 May 2021

Hiring Organization: Uganda Revenue Authority (URA)

Job Details:

JOB ROLE/ PURPOSE:

The Officer Corporate Informer Management will be responsible for handling informers and information submitted about tax evasion.


  1. Provide support to both Internal and external clients in accessing the informer management function to increase client compliance and better tax fraud management
  • Receive informer/whistleblower cases from Supervisor for monitoring and Follow up.
  • Liaise with Departmental liaisons of Domestic Taxes, Tax Investigations Department and Customs Department to monitor case status.
  • Maintain a database of cases handled
  • Update of the online systems in collaboration with the Departmental liaisons to enable informers to fill in the appropriate information required.
  1. Prepare Informer rewards to ensure all informers are rewarded as per the URA policy
  • Collaborate with the Departmental liaisons regarding the reward files being processed.
  • Collaborate with Commissioner-General’s office to ensure that the reward files are forwarded in the required time.
  • Follow up the processing of informer rewards approved by the Commissioner-General.
  • Notify informers whose rewards have been paid.
  • Submit the list of reward cases handled to Supervisor Corporate Informer Management.
  • Prepare information for pending informer payment, that has been verified to be approved by the IMC
  1. Manage informer database to ensure that the information is reliable and up to date for use and reference by URA and other stakeholders.
  • Check the informer email to monitor inquiries coming in and respond to issues raised.
  • Manage the online tool and corporate Informer Management Office Registers to keep track of active and inactive cases and provide a weekly and monthly basis report to AC PCA on the same.
  • Maintain records of the files of each case that is submitted or opened and ensure all records are maintained in line with the records management guidelines of URA.
  • Provide information requested by other stakeholders in and outside URA as authorized by the Corporate Informer Management Committee.
  • Review and analyse cases that need to be presented before the informer management committee on the same.
  • Organize working files and logistics for the weekly IMC meetings
  • Organise and schedule meetings for the weekly informer management committee members
  • Provide Secretarial services to the Informer Management Committee
  1. Implement and follow up on feedback mechanism to the Informers to ensure accountability from of both parties
  • Follow up with the departments for updates on cases being handled to provide feedback to informers.
  • Provide monthly feedback to informers.
  • Collect additional information requested from informers and provide it to the departments for processing.
  • Draft communications to informers for the attention of the Supervisor regarding the cases that require written feedback.
  • Record Walkins, Phonecalls, emails and take note of issues raised by informers for follow up.
  • Maintain a resource centre of vital information for the Corporate Informer Management Unit for purposes of exchange of information
  • Provide a detailed report to the Supervisor of all informer cases
  1. Sensitization of staff and other stakeholders to ensure proper dissemination of information as per URA informer policy
  • Draw a schedule for staff sensitization in conjunction with the departmental liaisons.
  • Carry out sensitizations in various stations countrywide.
  • Handle sensitization of informers using various media tools.
  • Develop and submit a report to the Supervisor Corporate Informer Management Unit.
 

Qualifications

 

PERSONAL SPECIFICATIONS

Essential Requirements    

  1. An honor's bachelor’s Degree in Law, Business Management, Education, Mass communication 

Desirable Requirements

  1. Certificate in Intelligence Studies
  2. Experience in Intelligence work

Knowledge

•         Knowledge of Tax Laws

SPECIAL SKILLS AND ATTRIBUTES

•         Professionalism in handling the task with due confidentiality

•         Ability to multitask and work under stress

•         Excellent communication skills are required to handle difficult and demanding clients

•         Intelligence skills

•         Interview skills

•         Ability to produce detailed reports

•         Professionalism and integrity are vital to this role

•         An understanding of the latest trends in fraud management is an added advantage

  

Organization

: Commissioner General Office

Primary Location

: Uganda-Nakawa HQs

Job

: 11401.Officer Informer Management

Schedule

: Permanent

Shift

: Standard

Job Type

: Full-time

Job Level

: Day Job

Application procedure

To apply for this job, CLICK HERE

or visit the URA website: https://ura.go.ug and follow the link “Careers>Experiential hiring” to view the detailed job description, select and apply for the job of your choice. 

ONLY online applications will be considered. 

Please Note: 

1. All applicants will receive a “no reply” mail acknowledging receipt of your application from hr-ura@invalidemail.com and in case of any inquires please send an e-mail to recruitment@ura.go.ug or call 0323443642/0323443645 

2. All applicants who had earlier submitted their applications for the advertised jobs do not have to reapply. 

3. Candidates who submit false information will automatically be disqualified. 

“URA is an equal opportunity employer and does not charge money for recruitment”

Date Posted: 2021-04-26

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